QuickBooks Error PS101 – Step-by-Step Troubleshooting

Have you received a warning message displaying a QuickBooks Error PS101 while downloading the recent update of QuickBooks payroll tax tables? “QuickBooks Online Error Code 101 wasn’t completed successfully, try again.” It occurs due to incorrect initialization of your internet connection settings. It also appears that the firewalls are blocked by the wrong settings, which is blocking your internet access. It’s unusual to suddenly experience an unexpected error in PS101 in QuickBooks. As a result of this problem, the payroll update may fail

Follow all the steps carefully, and don’t forget to contact our experts and let our certified QuickBooks professionals help you fix all sorts of QuickBooks-related errors. The user can contact professional services provided by QuickBooks Support at this 1.833.802.0002.

Reasons that cause QuickBooks Error PS101

The causes could be any of the following error codes namely;

1. Incorrect settings in the internet connection.
2. The damaged file is in the CPS folder.
3. Inaccurate web browser settings lead to problems with the application’s smooth running.
4. An antivirus program or a firewall blocking communication can cause it. 
5. Another possible trigger is if the settings in Internet Explorer are not correctly configured.
6. You can also encounter similar issues when several QuickBooks versions are stored on the device or when the application encounters any kind of connectivity issue that disrupts the smooth running of the program. Partially installing a QuickBooks update can be another reason.

Solutions to fix QuickBooks Error PS101

A few solutions can be tried to get rid of QuickBooks Error PS101. Let’s try and examine all the methods:

Method 1: QuickBooks clean install using selective startup mode

Before you start with a clean installation of QuickBooks, creating a company file backup is suggested to avoid data loss. The steps involved here are:

1. First, press and hold Windows + R, opening the Run prompt. 
   
2. Next, in the search panel, write MSCONFIG and press the next tab.
3. Now go to the general section and choose the following tabs:
   • Selective startup
   • Load system services
     
4. Click the Services tab and check Hide for all Microsoft services.
5. After that, click on disable all option.
6. Now, uncheck the lock screen.
7. Also, click OK  and choose Restart.
8. Reinstall QuickBooks Desktop.
9. Lastly, switch back to normal startup mode.
   

Method 2: Configure Windows Firewall, which Excludes QB

Windows firewall is set by default to deny most websites and applications access. However, you are supposed to change the firewall ports and QuickBooks Security Settings for pages and apps you want to assess occasionally. You can do this by following the steps below:

1. You only have to click the tab labeled ‘Start’ from here.
2. When you’re done with that, type Windows Firewall into the search bar and select the tab for Windows Firewall. 
3. Now, go to advanced settings.
4. Next, you need to click on inbound rules and right-click them.
5. After that, select Create a new rule.
6. Now, you must click on the port tab and press the next option.
7. Make sure to check the TCP option.
8. Goto specific local ports field and add appropriate ports depending on version:
   • QuickBooks Desktop 2020: 8019, XXXXX.
   • QuickBooks Desktop 2019: 8019, XXXXX.
   • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
   • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
9. Then tab next. Then, enable the connection tab and click next.
10. In the window below, ensure all the profiles selected are yes, then click the next tab.
11. If not, select them and click the next tab.
12. Enable the rule’s creation in the open window, then name it something similar to QBPorts (year). 
13. Then click the finish tab. 
14. Follow 1-4 above, then select Create an outbound rule.
15. Finally, you will have to reopen your QuickBooks desktop and be able to change to multi-user mode.
16. Now, see yourself whether the problem is resolved or not.

Method 3: Fix using QuickBooks Tool Hub

facing issues in downloading payroll updates in QuickBooks Desktop. Try out these steps:

Step 1: Inspect your payroll service subscription

1. Restart your computer after closing all your company files.
2. Open QuickBooks. Look for Employees, choose My Payroll Service, and select Manage Service Key.
3. Your Service Name and Status must be correct, and it will be shown as Active.
4. Select Edit to verify the service key number. If it is found to be wrong, enter the correct service key.
5. Now click Next, uncheck the Open Payroll Setup check box, and choose Finish.
6. After following the above process, your entire payroll update will be downloaded. If you are still facing the issue, proceed to step 2.

Step 2: Register and update your QuickBooks Desktop

You must have the latest security and software enhancements. The steps depicted below will help you determine whether the software is registered.

1. Press F2 on the keyboard to open product information.
2. Along with the license number, besides, it says Activated.
   Note: If it says anything other than Activated, then register for QuickBooks Desktop.
3. Register for QuickBooks Desktop, then update it to the latest release.
4. Download the latest payroll tax table update. 

If you’ve already updated your software and the problem is no longer occurring, you may skip to Step 3.

Step 3: Run Quick Fix My Program from QuickBooks Tool Hub

1. Close your company files and QuickBooks Desktop.
2. Download the QuickBooks Tool Hub. Save your to an easily accessible location (such as your Downloads folder or Windows desktop).
3. Follow the onscreen prompts, then select and accept the terms and conditions.
4. When that is done, double-click the QuickBooks Tool Hub icon to open the tool.
5. Follow the Quick Fix My program steps to solve the problem further.
   
6. Finally, download the most recent tax table.

Conclusion

In summary, it is concluded that there are several reasons for QuickBooks Error PS101, such as Incorrect settings of an internet connection, Firewall blocking issues, Damaged files of the CPS, Browser configuration issues, and Conflicting problems created by multiple QuickBooks versions. There are three main ways in which this error can be fixed: clean installation using selective startup mode, opening the Windows firewall to exempt QuickBooks by adding ports and using the QuickBooks Tool Hub.

It is better to create a backup of company files in case something goes wrong and some data gets lost. If the problem still exists after these steps, the user should contact professional services provided by QuickBooks Support. Users can contact QuickBooks experts at this 1.833.802.0002.

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