It completely overloads the user when the error 6010 QuickBooks becomes fixated and refuses to move from the program. As a user is not permitted to work in its presence, instant and practical solutions need to be made for smooth completion. It’s not a problem because we present you with this detailed troubleshooting guide to get rid of QuickBooks Error 6010 100 from the roots.
Accounting is the core part of QuickBooks, and as far as it is concerned, there isn’t anything that can be adopted without it. QuickBooks has all those advanced technologies embedded with it to ensure smooth processes in your company. The only thing you are going to face is several technical errors that come in between and interrupt your actions to get work done without chaos. The most notable one is QuickBooks Error Code 6010, 100, which denies users the ability to open the company file. Every time it arises, an error notice with the following text illuminates on your computer screen:
The QuickBooks installation may have been modified. Reinstall QuickBooks and then try again. (-6010, -100)
What is QuickBooks Error 6010, 100?
QuickBooks Error Code 6010 indicates that the user is denied access to the network. The warning message displayed once this error occurs is similar to the one below:
Warning: An error in your QuickBooks installation possibly has been modified. Reinstall QuickBooks and try again. If the problem still exists, contact Intuit Technical Support and provide the following error codes: (-6010,-100).
If you update the installation of QuickBooks, then you will experience the error code QuickBooks Error Code 6010. Now, the user should again re-install the application and try again. This means that some firewall or anti-virus programs are preventing QuickBooks from connecting to the network. Hence, this can happen during the reinstalling of QuickBooks. However, the above is not the conclusion. There are so many triggers that allow QuickBooks 6010 100 to pop up. This includes other instances that we have covered in this article.
Is it becoming tough to find a means to escape from QuickBooks error 6010? Contact us toll-free at 1.833.802.0002 to receive instant support, professional assistance, and advice about your concerns.
What are The Possible Causes of QuickBooks Error Code 6010, 100?
Several reasons can cause QuickBooks Error 6010, -100, and some are:
- The file containing the company is hosted by a computer, which is not the server.
- Incorrect Firewall or Antivirus settings can block the QuickBooks from accessing the network.
- The one-user mode admin rights are employed by the user to access company files from many workstations.
- Your company file is a single-user or nonserver mode type.
- QuickBooks. D (Data) files are corrupt or detached from the files where they end.BW file extensions. This can lead to an error while opening a company ( QBW) file in multi-user mode.
- QuickBooks multi-user mode error 6010 100 can also result from an Invalid network configuration or setup.
- Another reason behind this error could be using an incompatible method to open a specific file type and corrupting or damaging some of your company’s file folders or data.
- However, if there are any problems with your company file extensions or their location, then you won’t be able to open them in a multi-user environment.
- In a multi-user environment, you will experience problems opening your company file due to system crashes, power outages, or malware or virus attacks.
- Your system incorrectly or partially installed QuickBooks.
How do we identify the effect of QuickBooks Error 6010 100?
- The indicators to detect QB Error code 6010 100 are the following and are pretty basic:
- The error prompt will start appearing on your screen itself.
- Cannot open company files in a multi-user environment
- Only the admin can access the company file from the host system. The other users cannot do that. If still, you still try opening it, then this error might pop up.
- QuickBooks just keeps crashing or won’t open.
- Data damage may occur accidentally; data gets lost.
- Your system is hanging and won’t respond to your commands.
Know about the Customized Solution for QuickBooks Error 6010 100
First of all, the background processes have to be disabled from the workstation through which you wish to resolve the QuickBooks Error 6010 100. This will help you ensure your workstation is in single-user mode and that the same workstation is not being used like a server.
- From now on, the main, or actual, server that hosts the company file must be reachable through the network. Let’s first check whether the workstation can access the company file on the server from the network.
- This calls for a fully working internet connection with either a wire or wireless network at the workstation. If it is at the network level, contact the IT expert to correct the mistake.
- Log into the company file through your workstation with an administrator credential or administrative rights.
- After successfully logging in, execute the QuickBooks File Doctor Tool. It takes just a few minutes to detect and fix the problem that your file has encountered. Upon finishing the process, see whether the error has already disappeared or persists.
- If the problem still exists, then you are advised to follow the steps below in the sequence provided.
What are the Solutions to Fix QuickBooks Error Code -6010 -100?
Solutions Part 1
Before we proceed further with the solutions, here is a checklist of some pre-requisite steps that you need to perform to make sure that each command must be executed:
- You temporarily disable the firewall or the antivirus software if either one of them is blocking your software from accessing the internet.
- Your company file can only be hosted from a server computer, so ensure you all have administrative rights to host the company file on a multi-user network.
- Verify that the company file that you are trying to open is not already open on another workstation. If it is, cease hosting multi-user access.
- Ensure all users are logged off when you share your company file in a multi-user environment.
- Many users are not trying to access the same company file at the moment. However, this activity may introduce corruption to the company file, along with damaging all the data you store that is highly needed.
- You correctly hosted.ND File. This hosted your workplace because you gained access to various versions of QuickBooks in the multi-user environment by using it.
- You are recommended to create the company file backup before moving or accessing it from a different server to prevent data loss.
- You need to ensure that the QuickBooks version you’re using is updated to the latest release and installed properly on your computer.
- It is always recommended to back up the company file before moving or accessing it from another server to avoid losing data.
- Ensure that the installed version of QuickBooks has been updated to the newest version of the release; its installation is also done correctly.
Solution Part 2
After taking all of the above precautionary steps, if QuickBooks Error 6010 100 remains there, then execute the following steps in the order provided below to resolve your problem at once. Let’s get started:
Method 1: Allow access by adjusting the firewall settings for QuickBooks
If Windows Firewall Settings is not configured, then every single operation that is working in your system gets harmed and interrupts the connection with the multi-user network through QuickBooks. You will need to Fix it by following the below procedure:
Step 1: Allow Firewall port exception for QuickBooks
- If you are running multiple versions of QuickBooks Desktop on the same computer, follow the steps for each version.
- Click Start on the Windows menu.
- Type Windows Firewall in the search bar and hover over Windows Firewall Settings.
- Click Firewall Advanced options from the left-hand sidebar
- After that, you will get the inbound and outbound rules under Advanced Settings
- Right-click on Inbound Rules and then click on New Rule.
- Click on Port, and then press Next in the New Rule window.
- Next, make sure TCP is selected.
- Enter in the Specific local ports: Underneath the field, you’d specifically state that contains your Specific ports required for the version of QB you’re operating.
- QuickBooks Desktop 2020 and later: 8019, XXXXX.
- QuickBooks Desktop 2019: 8019, XXXXX.
- QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
- QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
QuickBooks Desktop 2021, 2022, and newer uses dynamic ports. To get a dynamic port number, follow these directions:
- After you have installed the port number, then click Next.
- Select Allow the Connection and click on the Next tab.
- Once you are prompted, if you see all profiles indicated, click Next again
- Set up a rule naming it “QBPorts(year).”
- From there, click on Finish.
- Repeat the previous steps to set up the bound rules.
Step 2: Add Windows Firewall exceptions for QuickBooks applications
QuickBooks employs executables in the form of executable files to execute several actions. To create exceptions for every executable on the table, the steps below need to be followed:
- From the Windows Start menu, type Windows Firewall and open it.
- Click on Advanced Settings. Right-click on Inbound Rules, then click New Rule.
- Choose Program and Next.
- Then, select This Program Path and click on Browse.
- From the table provided below, select any one executable file and then click Next.
- Proceeding, mark Allow the Connection, and then click Next.
- In case a pop-up appears, you should ensure that all profiles are checked. Proceed further by clicking Next.
- You have to create a rule and name it “QBFirewallException(name.exe.)”
- Lastly, the same procedure should be repeated to develop outgoing rules.
Here’s a list of some executables and their locations
Executable files | Location |
IntuitSyncManager.exe | C:\Program Files\Common Files\Intuit\Sync |
QBCFMonitorService.exe | C:\Program Files\Common Files\Intuit\QuickBooks |
AutoBackupExe.exe | C:\Program Files\Intuit\QUICKBOOKS YEAR |
QBW32.exe | C:\Program Files\Intuit\QUICKBOOKS YEAR |
QBLaunch.exe | C:\Program Files\Common Files\Intuit\QuickBooks |
OnlineBackup.exe | C:\Program Files\QuickBooks Online Backup |
FileManagement.exe | C:\Program Files\Intuit\QUICKBOOKS YEAR |
Open QuickBooks Desktop when ready and attempt to open the company file in the Multi-user mode.
Method 2: Switch to single-user mode from multi-user mode
To change from multi-user mode to single-user mode, follow these steps:
- Open QuickBooks and then go to the File menu.
- In this step, you must Select Switch to Single-user Mode/Switch to Multi-user Mode.
- Following that, a warning prompt should come across your computer, asking you if you’d like to change to the multi-user mode. Just click OK.
- QuickBooks will then close the company file and reopen it within the Multi-user network.
- You are now ready.
Method 3: Host off for workstations
If hosting occurs on a multi-user network and you want to change, you should turn host functionality off on your workstations, as only the server machine can host with administrative permissions. Do the following for details.
- Open QuickBooks, located on your workstation or a server.
- Click the File dropdown at the top and select the option Utilities.
- Do not choose the Host Multi-User Access feature if you get this message; go to the next workstation. This is not your workstation.
- If you are notified with an option called Stop Hosting Multi-User Access, please click on it.
- Now, reboot your system and once again open the QuickBooks software.
- After this, select the settings for the programs and toggle off the internet monitor option.
- If your computer consists of an ESET NOD32 antivirus application, you must rename the file by adding. Old at the end of the extension.
- Finally, open the QuickBooks application again and verify the error status.
Method 4: Renaming.ND files should help resolve your network connection problem
.ND is the company file configuration that enables QuickBooks Desktop to open the file in a network or multiple-user environment. If it is corrupted or damaged regarding your network data files or its extensions, you will find it impossible to open such a file in multi-user mode. You can gain entry into a multi-user mode by changing the name.ND files.
Method 5: Utilize QuickBooks Database Server Manager
Network data files are a collection of data.ND Files created by the QuickBooks Database server manager saved on the Host workstation help with multi-version access from more than one workstation, and network problems from being unable to get opened in multiple workstations may leave you with QuickBooks Error 6010 100. So, this type of issue will be sorted by downloading and installing the QuickBooks database server manager on your system.
Method 6: Run QuickBooks File Doctor
QuickBooks File Doctor Tool is the repairing tool for files to fix major common QuickBooks company Files errors such as damage in data, connection errors, Windows problems, update errors, and network issues. This tool can be run to fix all these problems, and here is how to do it.
The QuickBooks File Doctor tool first scans the company file and network for any issues or errors caused by network connectivity, data corruption, or file-related issues. When QuickBooks File Doctor scans through all the processes, it will identify the specific issues encountered by the company file. Subsequently, it will then classify the issues encountered, as well as define what needs to be done with the problems identified according to their nature.
It will try to fix the problems automatically. QuickBooks File Doctor will repair network-related problems, rebuild corrupted data, and correct other errors that could be why your QuickBooks software isn’t working correctly.
Finally, after the repair process is completed, QuickBooks File Doctor will give you a detailed report on software issues and whether or not the errors found were repaired. This report helps understand what the errors in the software are and whether those were solved by the tool or not.
Method 7: Repairing the Company File
It could be that your company file has a problem. You are thus requested to re-pair your company and then try to open it. Let’s proceed with the steps below:
- Open the folder that has stored your company file
- Proceed to look for and find a QBW extension file.
- Go ahead and right-click your company file, followed by the Copy option
- Do this, pick out Paste, and hit on your Ctrl key to launch your QuickBooks Desktop Application.
- You will be guided straight to the No Company Open window. Clicking opens or restores an existing company.
- After that, open the company file that you copied to your desktop.
Method 8: Backed up and Restored your company file
Company file backup is one good practice because it enables you to transfer or access the data from another workstation. There are two methods of creating a backup of the company file in QuickBooks: manually or automatically. You can go ahead with the option that suits your requirements.
It has been consistently suggested that you Restore your company file Backup to mitigate sudden data loss, reinstalling, sudden power failures, malware or virus attacks, etc. It helps you to turn your file into the company even if it is missing, damaged, or corrupted and resolves the issue of QuickBooks multi-user mode error 6010 100.
Method 9: Reinstall QuickBooks Software
A few reasons one may fail to access their company file in multi-user mode include company file-related issues, network errors, installation writes, QuickBooks crashing, etc. To fix this problem, you need to reinstall QuickBooks Desktop on your system. This has solved any issue caused by software.
Conclusion
This information will prove helpful to you. If you are still encountering any such issues with your software and need an expert opinion on accounting, bookkeeping & accounting software, feel free to contact us at 1.833.802.0002.
FAQ’s
What Is QuickBooks Error 6010 100?
It happens again when someone accesses a company file in multi-user mode or experiences errors while accessing the network. It is one of the errors called QuickBooks Error 6010, -100.
When the software cannot access the network because the firewall or antivirus blocks it, it may throw this error.
What are the Common Cause For QuickBooks Error 6010 100?
The other causes of this error in QuickBooks are invalid network configuration and setup. Moreover, this error results from opening a particular file type using the wrong method and if your company file folder or data is corrupted or damaged.
How can I resolve QuickBooks Error 6010 100?
The common solutions to QuickBooks Error 6010 100, which is generally caused by modifications to your QuickBooks installation, are running QuickBooks as an administrator, checking firewall settings, temporarily disabling antivirus software, repairing your QuickBooks company file, or even reinstalling the QuickBooks software, if that last solution does not work, then you should seek Intuit support.
Do I require professional help to fix QuickBooks Error 6010 100?
While you may be able to solve QuickBooks Error 6010 100 by checking network access, ensuring that only one user is accessing the company file, and ensuring that all users have permission to access the company file, getting professional support could be necessary if the issue is complex or if you’re not comfortable with advanced network settings; especially when working in a multi-user environment or suspect data corruption.
James Richard is a skilled technical writer with 16 years of experience at QuickBooks Data Migration. His expertise covers data migration, conversion, and desktop errors for QuickBooks. He excels at explaining complex technical topics clearly and simply for readers. Through engaging, informative blog posts, James makes even the most challenging QuickBooks issues feel manageable. With his passion for writing and deep knowledge, he is a trusted resource for anyone seeking clarity on accounting software problems.