Fixing QuickBooks Update Service Pop Up Won’t Go Away Issue

It’s essential to keep your QuickBooks application up to date in order to avail new features, get access to UI improvements, and bug fixes. However, there might be a scenario where you don’t want to either update or upgrade your QB software. In this case, you might notice a QuickBooks update service pop up time and again. This can become annoying and time-consuming, and can give rise to multiple program-related issues. Moreover, this error can also occur even if you’ve already updated the application. 

In this blog, we’ll provide you with easy and simple guided methods to fix this problem. First, let’s take a look at certain things you need to know before disabling the pop-up message.

QuickBooks Update Service Pop Up – A Quick View

Presented below is a quick view table of this blog on the QuickBooks update popup won’t go away problem:

Description	QuickBooks users often encounter a problem where the update service pop-up doesn’t go away and keeps flashing time and again.
Resolution	Turn off the automatic QB updates, switch off the software pop-up messages in QBDT, and rename the downloadQBXX folder.
Things to keep in mind	After you disable the QuickBooks update service pop-up, you won’t get notified of the latest updates and patches, and you will need to keep track of them manually.

Can You Turn Off the QuickBooks Update Pop Up?

QuickBooks usually shows you pop-ups to remind you of the launched or upcoming updates. However, we all know how annoying a constant barrage of pop-ups is. So it becomes essential to turn off the system pop-up notification, but after turning them off, you might have to keep track of all the recent updates manually, as they won’t be presented to you.

Now, let’s take a look at some steps you need to perform before disabling the QB update service pop-up.

Steps to Take Before You Disable QuickBooks Update Service Pop Up

Given below are the steps for two separate methods, each of which you need to perform before you try to disable QuickBooks update service pop up:

Backup Your Company File

You can backup your company file with the following steps:

1. Run the QBDT app
2. Open the File menu
   
3. Then, click on Backup Company
4. Select Create Local Backup
5. See and follow the guided steps on your screen

This will successfully create a backup for your QB company file.

Update Your QBDT Application

1. Open QBDT
2. Navigate to the Help menu
3. Press Update QuickBooks Desktop
   
4. Select Update Now
5. Now, choose the Get Updates Option
   
6. Wait for the application to finish updating

Moreover, you should also update your Windows or macOS operating system to resolve any incompatibility issues and technical glitches. After doing so, restart your computer.

Now that we have these out of the way, let’s move on to fixing the QuickBooks update reminder popup error.

How to Stop Update Pop-Up in QuickBooks – Guided Solutions

To stop the update pop up in QB, you can try disabling the automatic update option and rename the downloadQBXX folder.

Let us now take you through the detailed steps to get rid of the QuickBooks Desktop update pop-up problem.

Turn Off the Automatic Updates Option in QBDT

If the QuickBooks update popup won’t go away, you can fix it by turning off automatic updates in your QB workstation with the following steps:

1. Open the QB Desktop app
2. Browse to the Help menu
3. Then, press Update QuickBooks Desktop
4. Now, click on Options
5. Go to the Automatic Update section and choose No
6. Finally, choose Close

Now, we’ll disable the software pop-up messages in the next section.

Switch Off the Software Pop-up Messages in QB Desktop

Now, we will tell you how to disable the update pop up in QuickBooks. To turn off the pop-up messages in QBDT, follow the steps given below:

1. Open the Edit menu in QBDT
2. Choose Preferences
3. Now in the Preferences window, select General
4. Browse to the My Preferences tab
5. Mark the box stating Turn off pop-up messages for products and services
   
6. Finally, press OK

The above steps will turn off any software pop-up messages for your QB app.

However, sometimes users find their desktop application locking up after 15-20 minutes of use when they cancel or exit the update service pop-up. To fix this, follow these steps:

1. Download and install QuickBooks Tool Hub
2. Run the QB Tool Hub app
3. Go to the Program Problems tab
4. Select Quick Fix my Program
   
5. Wait for the tool to finish working
6. Restart your QBDT software

This would fix the program locking up issue in QB Desktop.

Reveal Hidden Folders in Windows to Rename the downloadQB Folder

First, let’s start with revealing hidden folders in Windows 10 & 11. You can do that by implementing the steps given below:

1. Open your File Explorer
   
2. Click on the View tab
   
3. In the Show/hide section, mark the Hidden items checkbox
   

Now, let’s change the name of the QuickBooks folder with these steps:

1. Exit your QB application
2. Open Local Disk C
3. Browse to C:\ProgramData\Intuit\QuickBooks20XX\Components (XX represents your QB version)
4. Change the name of downloadQBXX to downloadQBXX.old

(Note: In downloadQBXX, the XX represents the version of your QuickBooks added by 10. For example, if your QuickBooks version is 2020, the file would be named downloadQB30 and so on.) 

This would resolve the QuickBooks update service pop up issue in your software.

Wrapping It Up

In this blog, we discussed about the QuickBooks update service pop up not going away problem. We provided you with an easy-to-follow step-by-step guide that you can implement to get rid of this persistent issue yourself.

FAQs

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