Easy methods to troubleshoot QuickBooks script error

Are you unfamiliar with resolving script errors in QuickBooks? We are your answer. Containing numerous features and functionalities, QuickBooks accounting software only has one drawback: it is prone to a few errors. In this article, we will evaluate QuickBooks script error in detail. These mistakes have many varieties like “script error”, “error in script”, “script error line #### character ## object ####”, etc. Such errors generally occur in QuickBooks due to the blocking of script functions processing or damage occurring in the script software, along with the incompatibility of other data.

What is a Script Error in QuickBooks?

It happens sometimes that QuickBooks gets troubled by the scripting errors like the following ones:

Problem	Description
Script Error	An error has occurred in the script on this page. Line 22 char two error…
Script Error	QuickBooks script error for line 7, chapter 5
Script Error	QuickBooks script error: I am unable to get the property length of an undefined or Null reference.
Script Error	Script error when using payment account applications or websites

This error tends to get irritating and makes heads scratch; it usually manifests itself sadly when you do something without thinking about the work you perform every day. When you open your company’s file, you will usually notice this error flickering in your computer screen screenshots. The script errors do not have any apparent reason for occurrence like many of the other messes… they just happen. To make things worse, the message you get does not give any information on the problem.

This validates that if a file is accessed or attempts to use the QuickBooks program, the sign might not come up and show that there is some problem in the script of that page. Important: Rather, it is an insignificant error and not a matter of the page’s safety. It is not going to corrupt the files, nor will it deprive that person of important data since this is a QuickBooks desktop script error. Such errors may occur only with Internet Explorer and QuickBook, where the Internet connection is linked with Internet Explorer default settings as connection with an Internet link.

You may read also: How to fix QuickBooks Error 6000 832

What are the Reasons for Triggering QuickBooks Desktop Script Error?

There can be various reasons for the errors shown in the QuickBooks script. You will find some causes mentioned below that were reported by many users. These include the following:

1. The scripting processing tools or features have been turned off in QuickBooks; because of this action, this type of error message will come up. 
2. The system consists of an option that enables an element of script debugging.
3. It may be due to a corrupted account of the user on Windows.
4. Changes made in the system previously and not yet validated. 
5. Data collected online do not sync or merge with the script software.
6. Active scripting and ActiveX controls have some issues.
7. Other transactions are imported from unincorporated accounts.
8. Import invoices or bills from another account or import the wrong one entirely. 
9. In your internet settings, you have not added Intuit to trusted websites. Now that we have the causes in mind let’s figure out the possible fixes for all of them.

Once we know that, indeed, all these poor balls have the same origins, let us see what fixes you will have around each and every one of them.

How to Identify QuickBooks Script Error?

There are some signs you can see when you have script errors, as well as signs when your QuickBooks behaves strangely.

1. If you are in Microsoft Edge and work in it, whenever you use it, the software starts malfunctioning or responding slowly to your commands.
2. Using QuickBooks or finding it hard to navigate through the options becomes pretty hard to use.
3. You will not be able to download updates on QuickBooks Desktop.
4. The browser keeps throwing you timeout messages every few minutes.

This will be the case if you are experiencing these signs but do not get an error message notifying you of the presence of the script error: learn from the following manual.

Here are some symptoms you might have experienced: Encountered QuickBooks JavaScript Error.

A slow web speed is not the only symptom or sign of a JavaScript error in QuickBooks. Sometimes, the program does not show any error messages, but here is what you might look for to determine whether you are passing through any script error in QuickBooks: “An error has occurred in the script on this page. Line:7 Char: 561 Error: Unable to get property “Length” of undefined or null reference Code: 0 URL: https://a166211981.cdn.optimizely.com/client_storage/a166211981.html”. A user who encounters this will be presented with a choice to either continue running the script or not. “Do you want to continue running scripts on this page? Yes/No.” This indicates that there is a JavaScript error in QuickBooks.

QuickBooks Script Error Unable To Get Property

1. Importing bank feeds does not work in QuickBooks due to a script error.
2. Unable to register for a QuickBooks Online account, especially when using Internet Explorer or any other web browser.
3. Slowdowns in computer speed.
4. When you open QuickBooks, you may get a Process Time Out error.
5. Even signing in becomes impossible; the Windows freeze sadly has you here.

How to Fix Script Error in QuickBooks?

Until the script error code 0 in QuickBooks is fixed, users cannot work on the application fluently. In this context, you have to follow the resolution steps provided in the troubleshooting solutions below to remove the error:

Step 1: Add Intuit as a trusted site in Internet Settings.

Intuit, as a trusted Site, would not prevent QuickBooks from making connections with the Intuit servers, and it can help fix the error as well.

1. Press Windows key + R and type inetcpl.cpl, press Enter, and go to the Security tab from under Settings.
2. Please add *Intuit.com to the trusted sites list and click OK to leave the Trusted Sites window. 
3. Untick the ‘Require server verification (https:) checkbox. 
4. Leave Trusted Sites and uncheck Enable Protected Mode. 
5. Close Internet settings and try to reopen QuickBooks Desktop. When the scripting error is still displayed, execute any or all of these troubleshooting steps 

If this occurs, ensure that you go to the succeeding solution when running various modules within QuickBooks that output a script error. 

IMPORTANT: script debugging is disabled script debugging. If you follow this article, you will be able to enable script debugging.

Step 2: Clearing Internet Cache

Data Clearing the cache because there shouldn’t be “litter” files, which would prevent the browser from accessing the information over the internet by collecting non-responding input from QuickBooks.

1. Under the browser settings, go to the Browsing Data section. 
2. Click Delete and select history, cookies, and temporary internet files.
   
3. Hit the Delete button. 

Retrying is exactly it, and it can again cause a script error due to the retry action. If the same issue occurs, jump to the next troubleshooting steps.

Step 3: Running Microsoft Edge in the Compatibility View Mode

The next troubleshooting technique uses running Microsoft Edge in Compatibility View mode. Please use the following steps:

1. Go to Settings and more by clicking on the icon displayed in the upper-right corner of the Microsoft Edge homepage.
2. Select Settings, select Default browser from the Internet Explorer compatibility tab, and look for Allow sites to be reloaded check box in the Category.
3. Now use the drop-down word in the Allow sites to be reloaded in Internet Explorer mode box and select Allow.

Here, after you perform the operation, you relaunch QuickBooks and ensure that the script error is cleared. If the script error message still appears, go to the next solution to resolve it further.

Step 4: Turn off the extension in Microsoft Edge

Extension integrated into the Microsoft Edge. This might cause several script errors. Carry out the process below to clear any extension integrated into the browser. 

Step 1- Click on the three dots on the top right side of your browser windows.

Step 2- Tap on Extension.

Step 3- Now select Manage Extension 

Step 4- Click to toggle the turn-off button situated next to the extension you want to turn off.

If even turning off the extension does not solve the problem of QuickBooks script error, continue to pursue the following troubleshooting solution.

Step 5: The cleansing of Microsoft Edge of SSL Certificates

Another thing that could clean all traces of issues such as this from QuickBooks is clearing the SSL certificates; therefore, continue with

1. Click on Triple dots from the top right side in your Microsoft Edge. 
2. Select Setting.
3. Click on the default browser.
4. Now, you need to select the Make default option.

If you still get script errors after making Microsoft Edge your default browser, continue to the next troubleshooting solution.

Step 7: Turn off Script Error Notification in Edge Browser.

1. Now, go to Settings, choose Cookies and Site Permissions, and then choose the Notifications tab.
2. Now, within the Allow portion, search for the website that you want to remove notifications of, followed by the three dots next to the website icon.
3. Click either Remove or Block to remove notifications about the script error in your browser.

After that, go to the QB and see if it is still there. If so, proceed to the next step given below.

Step 8: Adding the URL in the Error Message.

Now, perform the instructions below and add the Intuit URL to the restricted websites list.

1. Open QuickBooks, and from the Help tab, click Internet Connection Setup. 
2. Click Next and then Advanced Connection Settings.
   
3. Now, from the Security tab, click the Restricted Sites option. 
4. Now, you must click on the sites and copy-paste what you get in the error message. for example: “https://facebook.com/” 
5. Now click Add and then hit Close. 
6. Finally, click OK and Done to save the changes. 

This is the most recent troubleshooting method that can be used to mitigate script errors in QuickBooks 2020 or any earlier application version. If it doesn’t help, then proceed further.

Step 9: Uninstall Microsoft Edge from the Windows 10 OS

When the QuickBooks script error doesn’t go away, then reinstall Microsoft Edge on your Windows 10 OS with the following steps. 

1. You can open the Control Panel by searching for it through the Start menu. 
2. In the Programs and Features option, look for the list of installed software and browse through that list to find Microsoft Edge.
3. Once selected after it is, you will press the Uninstall button to let it uninstall from your PC browser. 
4. Now download Microsoft Edge through the official site. So, open the link, then find the download button that is suitable for your operating system. 
5. Click the download button and begin the installation process. Finally, launch Microsoft Edge and check for errors when the browser opens. 

If it still exists, you can follow step 10 below on how to fix QuickBooks from the script problem.

Step 10: Repair QuickBooks

Once these attempts have failed to repair your QuickBooks program, use the advanced features of the QB Tool Hub to fix the problem within QB.

1. Get the updated version of the QB Tool Hub; if you do not have it, download and install the most recent version of QuickBooks Tool Hub, and then open it. 
2. From the Program Problems section, select Quick Fix My Program to begin the process of repairing the program in QBDT.
3. If the QuickBooks script error continues in Windows 11, choose QuickBooks Install Diagnostic Tool from the Installation Issues category to run an Install Repair.

Once the process is finished, run QuickBooks and then check what reads the QuickBooks script error code 0. But if it is not clear, follow the next given steps to eliminate it.

Step 11: Check the Active Scripting and Uninstall the ActiveX.

Controls get disabled at very high-security levels within Internet Explorer, and active scripting has to be checked in the following way.

1. Open Internet Explorer, select Internet Options, and then click the Tools option. 
2. Move onto the Security tab and then the Custom Level option and find ActiveX controls and plug-ins. 
3. Finally, select a Default level and click OK to finish the process. 

After reviewing active scripting, uninstall or remove the ActiveX file from Internet Explorer through these steps – 

1. Open your Internet Options, Settings Tab, and click on View Objects. 
2. Finally, check all ActiveX files currently installed in the system, find the file name with qboax, such as qboaxll or qboaxll.dll, and ensure that you close all Internet Explorer running Windows and delete it from the system. 

When this is complete, check the QB script error to see if it was cleared.

Step 12: Disabling the Notification for JavaScript in Microsoft Edge.

In Microsoft Edge, you can disable JavaScript to block an alert related to Quickbooks JavaScript error as follows. 

1. First, open up the Inspect option for DevTools by right-clicking on the webpage. 
2. Next, press the Ctrl+Shift+P key for Windows/Linux or Command+Shift+P key for Mac to open the Command Menu and type in JavaScript. 
3. Choose Disable JavaScript [Debugger] and then press Enter to disable notifications and complete.

After completing the above-mentioned process, ensure that the script error is rectified successfully.

Conclusion

We hope you successfully followed through with the QuickBooks script errors troubleshooting guide. But if all these solutions dishearten you and if the error message still haunts you, you can contact our QB experts at 1.833.802.0002 for expert help on how to get rid of the script error.

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