How to Change Email Address in QuickBooks? Guided Steps

You can change email address in QuickBooks Desktop and Online for different reasons, such as the customer-facing email, email for receiving notifications, email for retrieving your UserID/Password, email for your Intuit account sign-in, etc. This can help you make sure that your email accounts are connected correctly to their respective fields. If you fail to do so, it can hamper your workflow and important business processes. We will cover the steps you need to change your email in QuickBooks in this blog.

Change Email Address in QuickBooks – A Quick View Table

In the table below is given a concise summary of this blog on the topic of changing your email address in QuickBooks:

Description	You can change email address in QuickBooks Desktop and Online for different reasons, such as the customer-facing email, email for receiving notifications, email for retrieving your UserID/Password, email for your Intuit account sign-in, etc. This can help ensure that your email accounts are correctly connected to their respective fields. If you fail to do so, it can hamper your workflow and important business processes.
Change email address in QB Desktop	Steps to Update Your Email Address for Notifications: 1. Sign in to My Account 2. Go to the Manage your QuickBooks page 3. Select the product or service you would like to manage 4. Verify if you’re signed in to the correct company 5. If not, select the correct company from the Intuit Account dropdown menu 6. Click on Edit beside your name in the Authorized Users list 7. Enter the new email address 8. Click on Save Change the Email Address for Retrieving User ID/Password: 1. Sign in to My Account 2. Go to the Manage your QuickBooks page 3. Select the product or service you would like to manage 4. Click on the dropdown menu beside the company name 5. Select Edit Login 6. Navigate to the Profile tab 7. Click on Edit in the Email Address field 8. Feed in your new email address in the Email address and Confirm email address field 9. Type in your password in the Password field 10. Hit Save 11. This would send a verification email to your new email address 12. Navigate to your email inbox and access the verification email 13. Click on the Verify my email option 14. You will see the prompt Email address verified 15. Hit Continue
Change email address in QB Online	Change the Sign-In Information in the Intuit Account Manager: 1. Sign in to the Intuit Account Manager 2. Use your sign-in info for QuickBooks Online 3. Select the Sign in & security menu 4. Click on the Email address section 5. Make the necessary changes 6. Hit Save Change Sign-In Information in QuickBooks Online: 1. Open the QB Online website 2. Select your profile icon next to the Settings icon 3. Click on Manage your Intuit Account 4. Choose Sign in & security in the Intuit Account Manager 5. Click on the Email address section 6. Make the necessary changes 7. Hit Save Change Your Customer-Facing/Outgoing Email Address: 1. Open the QB Online Website 2. Click on Settings 3. Select the Account and Settings 4. Navigate to the Company tab 5. Choose the Contact Info to edit it 6. Feed in your company’s email address in the Company email field: 7. Click on Same as company email if it is the same as your customer-facing email address 8. If it’s not, uncheck Same as company email and feed in your customer-facing address 9. Hit SavePress Done Change Email Messages: 1. Click on the Gear icon 2. Click on Company Settings (or Account and Settings) 3. Select Sales from the left menu 4. Go to the Messages section 5. Click on the Pencil icon 6. Make the necessary changes in the Email message section 7. Hit Save 8. Click on Done Change Your Communication Preference With Intuit: 1. Click on the Gear icon 2. Click on Company Settings (or Account and Settings) 3. Select Company from the left menu: 4. Choose the Pencil icon in the Contact info section to change your contact details 5. Make the necessary changes 6. Hit Save 7. Click on Done Change a Direct Personal Contact Email Address: 1. Click on the Gear icon 2. Select the Manage Users option 3. Choose your name 4. Hit Edit 5. Make the necessary changes 6. Press Save

Change Your QuickBooks Desktop Email Address With Guided Steps

You change your email address in QuickBooks Desktop for various reasons using the steps given below:

Email Address for Receiving Notifications

You will receive notifications to the email address you link to your name in the authorized users section in your QB company. You’ll receive notifications through this email address if you’re the Billing Contact.

The Notifications You Would Receive

1. Payroll newsletters (Quarterly)
2. Auto-renewal notices for annual subscribers (at least 45 days from the renewal date)
3. Intuit QuickBooks Desktop Payroll Tax Table Update Notice (whenever a new tax table is available)
4. Order/Charge confirmation (upon the renewal of your service)
5. Other important notices related to the changes in the federal and state regulations

Steps to Update Your Email Address for Notifications

1. Sign in to My Account
2. Go to the Manage your QuickBooks page
3. Select the product or service you would like to manage
4. Verify if you’re signed in to the correct company
   • If not, select the correct company from the Intuit Account dropdown menu
5. Click on Edit beside your name in the Authorized Users list
6. Enter the new email address
7. Click on Save

This would change email address in QuickBooks for notifications.

Change the Email Address for Retrieving User ID/Password

If you want to change your email address for retrieving your user ID and password in the QB Desktop app, follow the steps given below:

1. Sign in to My Account
2. Go to the Manage your QuickBooks page
3. Select the product or service you would like to manage
4. Click on the dropdown menu beside the company name
5. Select Edit Login
6. Navigate to the Profile tab
7. Click on Edit in the Email Address field
8. Feed in your new email address in the Email address and Confirm email address fields
9. Type in your password in the Password field
10. Hit Save
11. This would send a verification email to your new email address
12. Navigate to your email inbox and access the verification email
13. Click on the Verify my email option
14. You will see the prompt Email address verified
15. Hit Continue

This should change your email address for retrieving your user ID and password in the QB Desktop app.

Change Your QuickBooks Online Email Address With Guided Steps

You can change your QuickBooks Online email address for various reasons using the steps given below:

Change the Sign-In Information in the Intuit Account Manager

Follow the steps given below to change your sign-in email in your Intuit Account Manager:

1. Sign in to the Intuit Account Manager
2. Use your sign-in info for QuickBooks Online
3. Select the Sign in & security menu
4. Click on the Email address section
5. Make the necessary changes
6. Hit Save

This would change email address in QuickBooks for sign-in.

Change Sign-In Information in QuickBooks Online

You can also change your sign-in email address in QuickBooks Online with the steps given below:

1. Open the QB Online website
2. Select your profile icon next to the Settings icon
3. Click on Manage your Intuit Account
4. Choose Sign in & security in the Intuit Account Manager
5. Click on the Email address section
6. Make the necessary changes
7. Hit Save

This should change your sign-in email address.

Change Your Customer-Facing/Outgoing Email Address

You can change your customer-facing/outgoing email address with the steps given below:

1. Open the QB Online Website
2. Click on Settings
3. Select the Account and Settings
4. Navigate to the Company tab
5. Choose the Contact Info to edit it
6. Feed in your company’s email address in the Company email field:
   • Click on Same as company email if it is the same as your customer-facing email address
   • If it’s not, uncheck Same as company email and feed in your customer-facing address
7. Hit Save
8. Press Done

This should make the necessary changes.

Change Email Messages

1. Click on the Gear icon
2. Click on Company Settings (or Account and Settings)
3. Select Sales from the left menu
4. Go to the Messages section
5. Click on the Pencil icon
6. Make the necessary changes in the Email message section
7. Hit Save
8. Click on Done

Change Your Communication Preference With Intuit

1. Click on the Gear icon
2. Click on Company Settings (or Account and Settings)
3. Select Company from the left menu:
   • Choose the Pencil icon in the Contact info section to change your contact details
4. Make the necessary changes
5. Hit Save
6. Click on Done

Change a Direct Personal Contact Email Address

Changing the personal contact email address in Manage Users is for your company’s internal use only and does not change the email associated with the QBO login. To change a direct personal contact email address, follow the steps given below:

1. Click on the Gear icon
2. Select the Manage Users option
3. Choose your name
4. Hit Edit
5. Make the necessary changes
6. Press Save

Now, the direct personal contact email address should be changed.

Conclusion

You can change email address in QuickBooks Desktop and Online for different reasons, such as the customer-facing email, email for receiving notifications, email for retrieving your UserID/Password, email for your Intuit account sign-in, etc. This can help ensure that your email accounts are correctly connected to their respective fields. If you fail to do so, it can hamper your workflow and important business processes. We have covered the steps you need to know to change your email address in QuickBooks Online and Desktop in this blog.

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