We can’t update your account. Please wait a few hours and try (Fixed)

Sorry, we can’t update your account. Please wait a few hours and try updating again. Error 163 indicates an update prevents QuickBooks from connecting to the server to download transactions. There are various reasons for error 163 to occur in QuickBooks. In the worst conceivable scenario, it could hinder access to your financial information, and possible confirmation of whether online banking in QuickBooks would work is also impeded. We will try to see what could cause Error 163 in QuickBooks Desktop and how to fix it using simple methods.

Getting this error repeatedly: “We can’t update your account. Please wait a few hours and try.” unable to solve and delay the work, we got you! Contact us at 1.833.802.0002 to resolve it quickly by QB experts.

What is QuickBooks Error 163?

QuickBooks Error 163 is a general problem that users will face when banking online, as they link their bank accounts with their QuickBooks account. Typically, it refers to syncing financial data and, in that regard, affects tracking both transactions and balances accurately.

Whenever this error occurs, it becomes an irritant since it hinders the smooth running of managing one’s finances most appropriately and efficiently with the help of QuickBooks. To come to the rescue way out, understanding the very roots of Error 163 is essential to troubleshooting and fixing the error in the shortest time possible.

Be it network connectivity issues owing to associated behaviors downstream, problems with browser settings, or even an erroneous mismatch when importing banking transactions, QuickBooks Error 163 could cause workflow inaccuracies and undue stress. Specific steps and remedies would most certainly help to vanquish this error and resume the ease of managing one’s financial records.

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What Are The Reasons Behind QuickBooks Error Code 163?

The most frequent reasons for evoking QuickBooks Desktop Banking Error 163:

1. When your banking information, such as account number, routing number, or website,e is changed by chance, but you forget to update the change in the QuickBooks application, it causes a QuickBooks Code 163 error.
2. When there is a slow or unstable internet connection, Error 163 might inform the users about it.
3. If the user is using an unsupported web browser to access QuickBooks Online banking, it forecasts the Intuit error 163.
4. Another reason for the occurrence is if the Bank’s website has some ongoing maintenance.
5. An improvement on the bank or financial institution’s website can also give a Quickbooks Desktop error 163 because it is not yet reflected in QuickBooks. They will not allow retrieving the data.
6. Switching internet service providers might also lead to this issue.
7. Faulty login URLs tend to bring about this problem.
8. Cache files or junk files lodged in the browser can thus be responsible for the error 163 showing up, knowingly or unknowingly.
9. Corrupt or failing hardware can give rise to QuickBooks enterprise Error 163.

Besides knowing the causes of the errors, it is equally important to understand how they affect your QuickBooks functioning. This will help prevent, or at least alert you, any data loss that may occur later.

What are the Symptoms of QuickBooks error 163 (We can’t update your account. Please wait a few hours and try)?

The issues that come with QuickBooks error code 163 are as follows:

1. Users cannot access online banking in QuickBooks.
2. Bank transactions cannot be downloaded in QuickBooks.
3. Updating one might face error messages with the notation QuickBooks Error 163.
4. Printing has been rendered impossible with the constant appearance of the error.
5. You won’t be able to create new bank accounts.
6. Syncing could be difficult due to the error.

Error code 163 has caused many nightmares, which highlights the urgency of fixing and solving it to avert problems in the future.

How to troubleshoot the error: We can’t update your account. Please wait a few hours and try (163)

Follow the given solutions with full attention to resolve the inability to connect to the bank, Error 163:

Solution 1: Open Online Banking In The Incognito Mode Of Your Browser

Follow the given steps to open private browsing in different internet browsers:

Google Chrome:

1. Open “New Incognito Window”.
2. Press the CTRL+Shift+N keys together for Windows or Command+Shift+N for Mac.

Mozilla Firefox:

1. Private browsing is also performed in the same way in Mozilla Firefox as in Chrome. It starts by clicking on the menu in the upper right corner. Tap on “New Private Window” from the drop-down menu.
2. Press the CTRL+Shift+P keys together for Windows or Command+Shift+N for Mac.

Internet Explorer:

1. Tap on the Gear icon in the upper right corner and select Safety > InPrivate Browsing.
   
2. Press the Ctrl+Shift+P keys together on your keyboard.

Next, try connecting to your bank as follows:

1. Sign in to your QuickBooks Online account. From the left, select the Banking option.
2. On the banking tab, select the Edit option that features a pencil icon.
3. There will be an option to edit login info present beside the bank.
4. Fill in the correct login credentials of your online bank account so that verification can take place smoothly.
5. Once the bank account is logged in correctly, ensure to save the ID and try to update the transactions to a new one.

Now try downloading your bank transactions to check if Intuit error 163 has been solved. If not, proceed to the next troubleshooting method.

Solution 2: Remove the Cache Memory Of the Browser

To erase the cache in different browsers, follow the steps mentioned below :

Google Chrome:

1. Open the Chrome browser bar, and then enter chrome://settings/clearBrowserData
2. Afterward, when the “Clear browsing data” window opens, click on Advanced.
3. Select as follows:
   • Browsing history
   • Download History
   • Cookies and other site data
   • Cached images and files
4. From the Time Range drop-down list, click on the time of choice. 
   
5. Choose All Time to delete all cached files.
6. Then click on clear data.
7. Then, exit the browser.

Firefox:

1. Select Clear Recent History, and go to the history menu in Firefox.
2. Press the Alt key so that it will be visible if the menu bar is hidden.
3. Then, select the time range to delete the cache from the Time range to clear the drop-down menu. Select Everything to delete the total cache.
4. The drop-down option beside Details allows you to select which items from History to be cleared. Selecting all items will ensure that you clear the entire cache.
5. After that, hit Clear Now and exit the browser once the task is done.

Internet Explorer:

1. From the Tools menu, select Safety and then select Delete browsing history.
2. If the menu bar is hidden, press the ALT key and this will make the menu visible.
3. Uncheck Preserve Favorites website data, and check.
4. Temporary Internet files and website files
5. Cookies or Cookies and website data
6. History
7. Click Delete. Once you get the confirmation of deletion, exit the browser.

Now finish it up by verifying that the QuickBooks error 163 has been solved through the download of your bank transaction history into QuickBooks.

Solution 3: Enter the Banking Transactions into QuickBooks Manually

If you can’t automatically import your transactions in QB, either because of error 163 or whatever other problem, you will have to go on and import your transaction manually, as follows:

1. In QuickBooks Online, on the Banking tab, select the Transactions tab.
2. Select the blue tile for the account you have to upload transactions to. Now, select the link account drop-down menu and click on the Upload from file option.
3. Locate your downloaded bank file by clicking on Browse.
4. Click Next, and then select the unique account to which you would like to upload the transaction from the QuickBooks account drop-down menu. 
5. From there, click on Next again, and follow the instructions on the screen to match file columns with appropriate fields in QB.
6. Once again, click Next, and try to select the transactions you wish to import.
7. Choose Next and then Yes.
8. When you are done, simply hit the Let’s Go button to finish.

Another important thing to keep in mind is that the limit for a single file upload is 350 KB. If you have a huge file, you need to shorten the transaction date ranges so they can be downloaded in smaller batches. Then, check that the CSV file is perfectly formatted before the upload.

Solution 4: Download the transactions manually

Usually, QuickBooks automatically downloads transactions for each bank during the night, around 10 PM. The time taken varies, depending on various factors. However, if the downloading process is stuck or if you need the latest available transactions, perform a manual download as follows:

1. Go to Bookkeeping, then Transactions, and finally select Bank Transactions.
2. Press refresh.

This means that all your linked bank and credit card accounts’ data are updated. When QB fetches new transactions to download, the transaction count will increase.

Recommended to read: How to Resolve QuickBooks Error 1712

Solution 5: Check if the problem lies with the bank or financial institution’s website

You would need to check first to see whether the problem lies with your financial institution. They may have been server issues or down for maintenance, which can raise enough problems for you to see error 163. You could check this by logging onto the bank’s site.

Use the URL that QB uses to connect to that Bank, then follow the steps:

1. In the QuickBooks application, go to the Banking menu > Transactions > Bank transactions. 
2. Select the link account option (You just have to add in the URL listed and not add any account.).
3. Select your bank from the menu.
4. Do copy the URL listed for your bank.
5. Use the copied URL to sign in to your bank, credit card, or financial institution’s website.

If the sign-in process goes smoothly, make sure you double-check these credentials:

1. Check for any messages, notifications, or alerts on your account.
2. Notice whether any display problems are occurring while you browse the pages. These problems could impede QuickBooks from connecting or downloading new transactions.
3. Check if the bank has released any statements about new security requirements.

If everything looks good, head back to QuickBooks. Go to:

1. Click on the Bookkeeping tab > Transactions Section > Bank Transactions.
2. Hit the refresh button.

Conclusion

The steps mentioned in this article help fix QuickBooks Online Banking error 163. If you’ve got any doubts regarding the troubleshooting procedures and want to reach out to the QB experts, you can give us a call on our QuickBooks Online support phone number for quick and easy assistance regarding error number 163.

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