Resolving the QuickBooks Error 324 With Guided Solutions

The QuickBooks error 324 is a banking error that can occur when QB can’t find the account you set up when it tries to connect to the website of your bank or credit card. It usually happens when your bank changes your account or moves it to a new server. This can hamper your workflow and important business processes. You can resolve it by updating your account information in QuickBooks Online. In this blog, we’ll cover the troubleshooting methods to resolve this error. First, let us start with the causes of error 324 in QuickBooks.

QuickBooks Error 324 – A Quick View Table

Given in the table below is a concise summary of this blog on the topic of the QuickBooks error code 324:

Description	The QuickBooks error 324 is a banking error that can occur when QB Online can’t connect to your bank account or credit card’s website. This can hamper your workflow and important business processes.
Its causes	Your bank account or credit card has changed or moved to a new server, you have changed the bank account or credit card account’s name on the website, you have been issued a new bank account or credit card, or you have multiple accounts with the same bank name.
Ways to fix it	Rename multiple accounts with the same name, update and check your connection in QB, and disconnect and reconnect your bank account.

Troubleshoot the Error 324 QuickBooks Online With Guided Steps

Given below are the guided methods you can use to troubleshoot the error code 324 in QuickBooks Online:

Rename an Account if Multiple Accounts Have the Same Name

If multiple accounts have the same name in QuickBooks Online or Self-Employed, you can rename the account with the following steps:

In QuickBooks Online

1. Navigate to the Accounting menu
2. Click on the Bank Transactions option
3. Choose the bank account you wish to rename
4. Select the pencil icon
5. Press Edit account details
6. Go to the Account Name field
7. Update the name of the account
8. Hit Save

In QuickBooks Self-Employed

1. Go to Settings
2. Move to the Transactions column
3. Click on Manage Accounts
4. Press the pencil icon beside the account you wish to rename
5. Enter the new name of the account
6. Click outside of the name field to save

This would resolve the QuickBooks error 324.

Update & Check Your Connection in QB

To update and check your connection for resolving the QB error 324, follow the steps given below:

In QuickBooks Online

1. Sign in to your QBO account
2. Navigate to the Accounting menu
3. Click on Bank transactions
4. Select Update
5. If you still face the error, go to the Banking page
6. Click on the Check connections link
7. Follow the steps you see to resolve the issue

In QuickBooks Self-Employed

1. Sign in to QB Self-Employed
2. Click on the profile icon
3. Select Manage accounts
4. Click on Refresh all
5. Navigate to the Transactions menu if you see the error
6. Look for a banner
7. Click on Check connections link
8. Follow the steps you see to fix the problem

This would resolve the QB error 324.

Disconnect & Reconnect Your New Bank Account Number

You can disconnect and reconnect your bank account number to resolve QuickBooks error 324 with the following steps:

If You Wish to Keep Your Old Account in QB

1. Select the title for the bank account
2. Click on the pencil icon
3. Press Edit account details
4. Choose the Disconnect this account on save checkbox
5. Click on Save and Close
6. Connect your bank account with the steps given in the section below the section discussing the causes of QB error 324

If You Wish to Start a New Account in QB Online

1. Connect your new bank account
2. Disconnect your old bank account

Performing these steps would resolve the QuickBooks error code 324

Potential Causes of the Banking Error 324 in QuickBooks Online

Given below are the factors that can potentially trigger the QuickBooks error 324 to appear on your screen:

1. The bank or credit card company you’re using has either altered the account or moved it to a new server
2. You have changed info like the account name on your bank or credit card’s website
3. You have been issued a new credit card or bank account
4. It might be the case that you have closed the bank account or credit card
5. You might have multiple accounts in the bank with the same name

These were the causes of QuickBooks error code 324. Now, let us see how to connect your bank with QBO the right way.

Conclusion

The QuickBooks error 324 is a banking error that can generally appear on your screen due to connectivity issues with your bank’s website. We have covered the factors that can cause this problem, along with the methods needed to troubleshoot it, in this blog.

FAQs

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