If you are getting QuickBooks error 1317 while installing or updating the software, then this blog will provide the right solutions to help you sort out the error easily.
The 1317 error is a common scenario that emerges with a warning message stating that an error has occurred while trying to create the directory drive name:/ folder. Among the many triggers for this error, a damaged QB program and inadequate folder permissions top the chart. This guide discussed this error in detail, along with its various resolution methods. So, keep reading the article and follow the instructions below to eliminate this installation error code once and for all.
Although these solutions will help you eradicate the 1317 error in QB, if you need a faster resolution alternative, our expert team is readily available. All you have to do is reach out to our specialists at +1 833-802-0002, and they will help you seamlessly navigate this installation error.
A List of Leading Causes that Evoke QuickBooks Desktop Error 1317
The first step to resolving this installation error code is to learn why it occurs and the underlying reasons involved. Below, we have provided a list of common reasons that might trigger the 1317 code in QuickBooks –
- Inadequate folder-sharing permissions or incorrect permission settings for the QB installation drive can evoke this QB error.
- The ‘SYSTEM‘ account might have allowed ‘Visual Studio 2005‘ or ‘Visual Studio .NET‘ access to the QB installation drive.
- Your QuickBooks Desktop program might not be running correctly, and the program might be damaged or contain corrupted program files.
- An incorrectly installed QuickBooks or damaged installation files can be another reason for QuickBooks error 1317.
- Background applications or the antivirus security program might prevent users from installing QBDT in the system.
- There are Windows registry issues, and the registry might be damaged/corrupted while installing QB.
- Another reason why this error arises is that the RAM or hard disk memory might be insufficient.
You may read also: How to fix QuickBooks Event Id 4 Error
Effective Methods to Quickly Remove QuickBooks Error Message 1317
Until this error code is eliminated from QuickBooks, users won’t be able to install and operate the app with ease. Thus, you must perform the resolution steps provided in these troubleshooting solutions to effectively fix the error –
Solution 1 – Edit the Advanced Sharing Permissions
QuickBooks error 1317 can arise due to a lack of proper folder-sharing permissions, which can be rectified by editing the permission settings as follows –
- First, reboot your system, then log in as the Administrator and move to the C Drive from the program path.
- Now, right-click on the Program Folder, move to the Sharing and Security tab, select Properties, and open the Sharing menu.
- After this, select the Permissions or the Advanced Sharing option, then click Permissions and highlight ‘EVERYONE’ from the group.
- You can also select the ‘User name‘ box or highlight it, then click on the Allow box beside Full Control and continue.
- Choose the user name or highlight the SYSTEM from the group, then on the Full Control section, click Allow and select Change Permissions.
- Further, checkmark the Replace all child object permissions with inheritable permissions from this object, click OK, and wait for the next message to pop up.
- Click Yes when you receive the ‘Do you wish to continue?’ prompt and hit OK to save the changes to your permission settings.
After proper folder-sharing permissions are set, you must rerun QuickBooks to ensure the error is fixed; otherwise, move to the next troubleshooting solution.
Solution 2 – Repair QuickBooks
Error code 1317 in QuickBooks can be easily addressed by ensuring your QBDT program is running correctly and is properly installed. If the program is corrupted or faces installation problems, it is advised to repair it in the following manner before performing the operations –
- Pressing the Windows key will bring up the Start menu, then move to the Control Panel under the Start tab and switch to the Programs menu.
- Further, select Programs and Features, and when the list of applications/programs appears, right-click QuickBooks and select the Repair button.
- If the Repair option isn’t available, click Change and proceed with the process to ensure QBDT is successfully fixed.
Once done, rerun QuickBooks and check if the installation error is fixed; if not, follow the next resolution method.
Solution 3 – Use the l
If repairing QuickBooks from the Control Panel doesn’t resolve QB error 1317, you can utilize the QB Install Diagnostic Tool in the following manner to fix the installation problems –
- To begin, follow the download and installation steps to ensure you have the most recent QuickBooks Tool Hub (1.6.0.5) and launch it on your PC.
- Next, choose the Installation Issues section from the homepage and select the QuickBooks Install Diagnostic Tool to scan the program and fix the installation problems.
Solution 4 – Reinstall QuickBooks in the Windows Safe Mode
Background interruptions from other apps while installing QuickBooks can be one of the triggers for QuickBooks error 1317. Hence, you can resolve this error by installing the app while the Windows Safe Startup Mode is activated. To perform this process, you must start by enabling Selective Startup by running a command from the Run tab. Then, you can reinstall QuickBooks without app interruptions and switch back to the Normal mode before operating the application.
All these extensive steps are mentioned in detail in our “Install QuickBooks Desktop in Selective Startup Mode” blog. Once the process is complete, rerun QuickBooks, but if the installation error keeps popping up, move to the next solution.
Solution 5 – Restore the System to an Earlier Build
You can try restoring your system to an earlier point if you start getting the QuickBooks error code 1317 after upgrading your system by following the detailed steps below –
- Start by moving the Programs tab from the Windows Start menu, then select System Tools and navigate to the System Restore tab.
- An alternative process is to directly search “Restore” in the Windows search field and access the System Restore section to continue further.
- Further, once you are on the System Restore window, click Next, choose the Restore Point, and hit Next again.
- Finally, click Next if prompted and initiate the system restoration process, which may take a while to complete.
Once the system is restored to an earlier point, restart your PC and reopen QuickBooks Desktop to check the status of the installation error. If the 1317 code still emerges on your screen, move to the next resolution step to tackle it.
Solution 6 – Repair the Windows Registry Issues
If you could not address QuickBooks installation error 1317 using any of these solutions, there is a high chance that your Windows registry was corrupted/damaged. In such a scenario, it is recommended to execute a command and repair the registry damage using the instructions below –
- Launch the Run window (press Windows + R) or access it from the Windows Start tab, type the “Regedit” command, and execute it by hitting Enter.
- Now, when the Registry Window emerges, users need to move to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaSTOR registry key and ensure that all the keys are assigned to the admin group.
Once the process ends, rerun QuickBooks and ensure the 1317 error is successfully dismissed.
Once the tool stops running and the process is complete, reopen QuickBooks, but if the 1317 error keeps appearing, follow the steps in the next solution.
We hope these troubleshooting solutions have helped you eliminate QuickBooks error 1317 while installing the app. If the error keeps bothering you even after performing the resolution steps, you can contact our support team at +1 833-802-0002 to get the best guidance in promptly removing the QB error code.
FAQ’s
Why am I encountering QuickBooks error 1317, and what does it mean?
You might encounter QB error 1317 if the installation drive folder doesn’t have adequate access permissions or if the QBDT application is damaged. When you encounter this error, it indicates that QuickBooks is unable to create the directory drive folder, which can hinder the installation or update process. The 1317 error code can also occur due to a damaged registry or corrupted system files.
Can disabling the antivirus and security program help resolve QuickBooks error code 1317?
Yes, as explained in the blog, obstructions from the antivirus and security program can prevent QuickBooks from being installed, which can trigger QB error 1317. To resolve this error, you can temporarily disable the antivirus from the Windows Security section of the Start menu. Once you reach the section, select Virus &Threat Protections, click Manage Settings from the Settings tab, and switch the real-time protection to Off.
Can I determine the file or folder that is responsible for error 1317 while operating QB Desktop?
Yes, error 1317 in QuickBooks is accompanied by a message that mentions the specific file or folder that the installer service isn’t able to change/modify. The message can help you determine the cause of the error, and you can review the said folder for underlying issues.
James Richard is a skilled technical writer with 16 years of experience at QuickBooks Data Migration. His expertise covers data migration, conversion, and desktop errors for QuickBooks. He excels at explaining complex technical topics clearly and simply for readers. Through engaging, informative blog posts, James makes even the most challenging QuickBooks issues feel manageable. With his passion for writing and deep knowledge, he is a trusted resource for anyone seeking clarity on accounting software problems.